COBA25 Specialised Training

Register your interest in our upcoming specialised training in member engagement, vulnerability, hardship, collections and identifying financial abuse, including how to have those sensitive conversations without going down 'sympathy rabbit holes'.

Fill in the form to register your interest & we will be in touch soon.

www.ematrixtraining.com.au
jodieb@ematrixtraining.com.au
61 438 391 500

eMatrix is a specialist provider of communication and soft skills training for teams working in credit, collections, hardship, complaints and customer vulnerability. We have modernised the way frontline staff are trained through short-form videos, interactive workshops, and practical discussions providing them with essential skills in empathy, communication, leadership, and resilience.

We help organisations strike the right balance between organisational performance, regulatory obligations, and human connection.

COBA25 Specialised Training

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