Diversity & Inclusion: From Awkard To Confident

Psychological safety and DEI sit at the heart of how leaders shape culture every day, often through small moments and conversations that either open people up or shut them down.

Psychological safety is about people feeling safe to speak up, make mistakes, and share concerns without fear of blame or humiliation.

Diversity, equity and inclusion (DEI) is about who is in the room, how they are treated, and whether different people have the support they need to succeed and do the role Together, they ask leaders to notice power, difference, and risk, and to create team habits where people feel valued, heard, and protected. 
Format

Online

Content 

Videos & Workbook

Course Duration 

2 Hours

Online Subscription

12 Months Unlimited Access

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Learning Outcomes

  • Explore what Diversity, Equity and Inclusion means in the workplace.
  • Recognise the influence of language in shaping workplace culture
  • Understanding the different factors that shape people’s lives is essential for creating an inclusive workplace.​
  • Create an inclusive workplace begins with understanding the behaviours and conversations that help people feel respected, valued and safe.
  • Explore practical strategies for having respectful, constructive conversations across different dynamics.

Created by

Jodie Bedoya

Director
Jodie Bedoya is the Founder and director of the Melbourne based training company, eMatrix, which she began after identifying a gap in practical training and guidance for frontline staff, team leaders and managers in the art of communication.

Alex Daniel

Operations Manager
Alex's expertise within dispute resolution, call quality, hardship and process improvement has enabled him to find a unique balance in facilitation customer engagement, eliminating conflict and debt collection.