Career Development Courses For You
The Future of Work
The Future of Work: Build your capabilities and confidence to give you the advantage in your role - now and in the future
Level up across 5 specific focus areas
that will give you an edge in your career.
1. Building Confidence & Your Professional Brand
2. Strategic Empathy & Influence
3. Challenging Conversations for Leaders
4. Tricky Conversations with Colleagues & Customers
5. Using Language that Matters
1. Building Confidence & Your Professional Brand
2. Strategic Empathy & Influence
3. Challenging Conversations for Leaders
4. Tricky Conversations with Colleagues & Customers
5. Using Language that Matters
Duration
2 hours of engaging and practical content
Delivery
Virtual by an eMatrix Subject Matter Expert
Pricing
Individual Course:
$500 + GST
All 5 Courses: $1500 + GST including Cheat Sheets
All 5 Courses: $1500 + GST including Cheat Sheets
Session 1:
Talk About Your Value Without Feeling Like You're Bragging
Building Confidence & Your Profession Brand
Many people struggle to talk about their value without feeling uncomfortable. This course helps you confidently communicate your value in a way that feels authentic, credible and professional.
Write your awesome label here.
LEARNING OUTCOMES
- Learn top tips for how to influence others and get ahead
- Learn to sell yourself without bragging
- Learn to take credit for what you do
- Know language that minimises your confidence and apply alternatives
Session 2:
Want More Energy Back In Your Day? Try Empathy
Strategic Empathy & Influence
Your ability to navigate emotion allows you to build connection, stronger trust and reduce friction along with potential conflict. Learn how to utilise strategic empathy and intent statements to increase your influence, reduce your effort and have more control in leading conversations to a productive outcome.
Write your awesome label here.
LEARNING OUTCOMES
- Learn the difference between sympathy,
empathy and apathy
- Learn the art of empathy to help deal with
challenging customers, colleagues and anyone
else in your life who may share negative emotion
with you
- Avoid the drain of sympathy rabbit holes
- Get more energy back in your day through the
best work wellbeing strategy we know that
works - strategic empathy!
Session 3:
I Need To Say Something... But I Don't Want To Make It Awkward
Tricky Conversations with Colleagues & Customers
Being assertive and having challenging conversations in the workplace requires the confidence and the capability. Commonly, we feel awkward and avoid having a conversation which means we are dealing with the same problem, continuing to have a negative impact.
Write your awesome label here.
LEARNING OUTCOMES
- What you walk past you are willing to accept -
learn to shift this
- Know your boundaries - you are not here to fix
everyone’s problem
- Learn how to have those ‘in the moment’
conversations to deal with tricky topics like
gossip, negativity and things that makes us
uncomfortable
- Learn about the impact of potato dumping and
complaining and how you can avoid both
Session 4:
Avoiding The Conversation Doesn't Fix The Problem
Challenging Conversations for Leaders
Becoming a leader means there is a need to influence behavioural and performance change which can feel tricky to address. Knowing the mechanics of how to prepare for and have the conversation gives you more confidence and influences the other person to take ownership for this change.
Write your awesome label here.
LEARNING OUTCOMES
- Learn how to start the conversation - without
stinky sandwiches and laundry lists
- Learn the approach to help balance support with
accountability
- Map out with our coaching expert any
conversations you need to have but have been
avoiding
- Choose from our menu of accountability
questions to kickstart your conversations
Session 5:
The Words We Choose Shape The Conversation
Using Language That Matters
Commonly we default to transactional, overly formal, corporate, negative or blaming language without being aware. Transform the way you choose language and package what you are saying to enhance the mood of the person you are speaking with, increasing your level of influence.
Write your awesome label here.
LEARNING OUTCOMES
- Learn the words that disconnect us from others -
make them brain friendly instead
- Are you a blamer? Probably, without even
knowing it! Learn how to neutralise your
language
- Learn to deliver bad news in a productive way
- Throw “I’m sorry but unfortunately” in the bin -
we’ll give you a better way
Authors
